Merchant Support

We're Here to Help

Find answers, access your account, schedule an installation, or reach the right team member directly. Support is available Monday through Friday, 7am to 11pm CST.

Merchant Support Line

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(888) 311-7248

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Mon-Fri 7:00am to 11:00pm CST

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Technical Support: Option 1

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Customer Support: Option 2

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Sales Support: Option 3

Headquarters

10999 Stahl Road, Newburgh, IN 47630

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Send Us a Message

Support

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Quick Access

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Merchant Account Center


Access statements, transaction data, and chargeback details from the MAC portal.

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Schedule an Installation


Connect with one of our certified installers to get your terminal or POS system set up.

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PCI Compliance


Complete your PCI assessment and meet the 12 key requirements to stay compliant.

Terminal Support Lines

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Clover

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Dejavoo

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EvolvPay

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PAX

POS Reference Guides

Clover

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Dejavoo

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EvolvPay

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PAX

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Department Directory

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Deployment & Technical Support


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Customer Support for Merchant Accounts


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New Account Generation


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Accounts Payable and Billing


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Sales Support & Product Training


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New Merchant Boarding & Operations


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Our Regional Offices

Evolv Regional Offices
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Select an office below to view its location